Refunds & Returns
How do I return my order?
To make a return, please follow these steps:
Head to our Returns Centre
You’ll need your order number, eg #23452677243
You'll need the email you placed your order with
International:For international returns please email firstname.lastname@example.org
- Please write your subject line as: "Return Request - [order number, eg #23452677243]"
- Include a description, desired outcome and attach visual evidence
Change of mind and exchanges
If you change your mind, you can return your item provided that the product is unwashed and unworn with the original tags attached, in the garment satchel it was delivered in and in a resalable condition. If the item has been damaged in any way the product will not be accepted upon return.
You will be provided with the option to exchange the product, or receive a store credit. Please note; we do not offer monetary refunds for change of mind returns. Any sale items are not eligible for return or exchange. You have within 30 days of receiving your order to lodge a return. We will not cover the cost of return shipping to our facility. However, If your return or exchange is approved, we will refund the shipping cost on your original order.